Privacy Policy
Last Updated: December 14, 2024
Katran Technologies Inc. ("we," "us," or "our") operates the Apaatos platform. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in compliance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.
1. Information We Collect
1.1 Information You Provide
- Account Information: Name, email address, password, profile picture
- Listing Information: Property details, photos, descriptions, rental terms, contact preferences
- Communications: Messages sent through our platform, support inquiries
- Payment Information: For premium features (when implemented), processed through secure third-party payment processors
1.2 Automatically Collected Information
- Usage Data: Pages viewed, search queries, features used, time spent on the platform
- Device Information: IP address, browser type, operating system, device identifiers
- Location Data: General location based on IP address (not precise geolocation)
- Cookies and Similar Technologies: See Section 4 below
2. How We Use Your Information
We use your personal information for the following purposes:
- Provide the Service: Enable account creation, listing management, search functionality, and user communications
- Platform Improvements: Analyze usage patterns to improve features and user experience
- Communications: Send service-related notifications, updates, and respond to inquiries
- Safety and Security: Detect fraud, abuse, and violations of our Terms of Service
- Legal Compliance: Comply with applicable laws and legal processes
- Marketing: With your consent, send promotional materials about new features or services (you may opt out anytime)
3. Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
3.1 With Other Users
When you post a listing or contact a landlord, certain information (name, profile picture, listing details) is visible to other users as necessary for the Service to function.
3.2 Service Providers
We may share information with third-party service providers who perform services on our behalf, such as:
- Hosting and infrastructure providers
- Payment processors (for premium features)
- Analytics services
- Email service providers
These providers are contractually obligated to protect your information and use it only for the purposes we specify.
3.3 Legal Requirements
We may disclose information if required by law, court order, or governmental authority, or to protect our rights, property, or safety, or that of others.
3.4 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Maintain your session and remember your preferences
- Analyze platform usage and performance
- Provide personalized content and features
You can control cookies through your browser settings, but disabling cookies may limit certain features of the Service.
5. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction, including:
- Encryption of data in transit using SSL/TLS
- Password hashing using industry-standard algorithms
- Regular security assessments and updates
- Limited access to personal information on a need-to-know basis
However, no method of transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Your Privacy Rights (PIPEDA Compliance)
Under Canadian privacy law, you have the following rights:
6.1 Access and Correction
You may request access to your personal information and request corrections to inaccurate or incomplete data. You can update most information directly through your account settings.
6.2 Withdrawal of Consent
You may withdraw consent for certain uses of your information (e.g., marketing emails) at any time, subject to legal or contractual restrictions.
6.3 Account Deletion
You may request deletion of your account and associated personal information, except where we are required to retain it for legal, accounting, or security purposes.
6.4 Complaint Process
If you believe we have not handled your personal information appropriately, you may file a complaint with us or with the Office of the Privacy Commissioner of Canada.
7. Data Retention
We retain your personal information for as long as necessary to provide the Service and fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete or anonymize your information within a reasonable timeframe, except where retention is necessary for:
- Resolving disputes or enforcing our Terms of Service
- Complying with legal obligations
- Preventing fraud and abuse
8. International Data Transfers
[LEGAL REVIEW REQUIRED] Our servers and service providers may be located outside of Canada. If your information is transferred internationally, it will be subject to the laws of the destination country. We ensure appropriate safeguards are in place for such transfers.
9. Children's Privacy
Apaatos is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will delete it promptly.
10. Third-Party Links
Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a new "Last Updated" date. For significant changes, we may provide additional notice (e.g., email notification).
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Katran Technologies Inc.
Privacy Officer
[LEGAL REVIEW REQUIRED]
Email: [INSERT PRIVACY EMAIL]
Address: [INSERT COMPANY ADDRESS]
© 2024 Katran Technologies Inc. All rights reserved.